FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $50] within the contiguous USA.

3. Do you ship to Alaska, Hawaii, or internationally?
We currently only ship to addresses within the contiguous 48 United States.

4. What is a "daily full-head wig"?
Our daily full-head wigs are designed for regular, everyday wear. They prioritize:

  • Comfort: Lightweight construction, breathable caps, and adjustable straps for all-day wear.

  • Natural Look: Pre-styled with natural hairlines, baby hairs, and realistic partings.

  • Durability: Made to withstand daily styling and maintenance routines.
    Specific features (lace front, monofilament top, cap construction) are detailed in each product description.

5. How do I choose the right wig size?
Most wigs come with adjustable straps, combs, or elastic bands to fit a range of head sizes (typically 21.5" - 23"). Check the product description for specific cap measurements. We offer:

  • Petite/Small: Fits head circumference approx. 21" - 21.5"

  • Average: Fits head circumference approx. 21.5" - 22.5"

  • Large: Fits head circumference approx. 22.5" - 23.5"
    If you're between sizes, we recommend choosing the larger size and using the adjustable straps.

6. What is a wig support and why do I need one?
A wig support (wig stand, mannequin head, or storage form) is essential for:

  • Maintaining Shape: Prevents the wig from losing its style and structure.

  • Drying: Allows the wig to air dry properly after washing.

  • Storage: Keeps the wig tangle-free and ready to wear.

  • Styling: Provides a stable base for styling, brushing, and applying products.

7. How do I use wig care lotion?
Wig care lotions serve different purposes. Please check your specific product:

  • Detangling Spray: Apply to damp or dry hair before gently combing through.

  • Leave-In Conditioner: Apply to damp hair after washing to moisturize and protect.

  • Shine Spray: Lightly mist onto styled hair for added shine and frizz control.

  • Hold Spray: Use like regular hairspray to set your style.
    Always follow the instructions on the bottle. Test on a small, inconspicuous area first.

8. How do I care for my daily wig?

  • Washing: Wash every 1-2 weeks (or as needed) with wig-specific shampoo and conditioner. Use cool water and gentle, downward strokes.

  • Drying: Gently blot with a towel. Place on a wig stand and allow to air dry completely away from direct heat or sunlight.

  • Brushing: Use a wide-tooth comb or wig brush designed for your hair type (human vs. synthetic). Start at the ends and work your way up.

  • Products: Use only products designed for wigs or your specific hair type.

9. Can I sleep in my daily wig?
We do not recommend sleeping in your wig. It can cause tangling, matting, and reduce the lifespan of the wig. Always remove your wig before sleeping and place it on a wig stand.

10. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods